This page helps you get support for Okurio. We usually reply within 48 business hours.
You have three options depending on your context: share extension (fast from any website or app), URL import (great for product links), or manual creation (best when you want full control). After that, you can enrich each gift with title, price, image, and notes so friends know exactly what you want.
Yes. Press and hold any item, then drag and drop it where you want, for both lists and gifts. Your custom order is saved automatically, so your top priorities stay visible.
We strongly recommend creating an account so your lists are backed up, synced across devices, and easier to share long term. Guest mode is still available, but it is limited to reserving gifts on lists shared by friends.
Yes. When you open a shared list link, you can create a local profile in seconds — a first name is enough, no email and no password — and reserve right away. That profile stays tied to this device: uninstalling the app or switching phones would lose it. Whenever you want to secure it, create a real account (email, Apple, or Google) from your profile: your lists, reservations, and accesses are all kept, with nothing to redo.
From your list, you can either swipe to the share action or use the dedicated share button. Then send your link by message, email, or any app you prefer, and your friends will see the latest version.
That is expected: a shared list opens on approval. The link first shows you a preview (title, owner, number of gifts), then you request access in one tap. The content stays hidden until the owner, or an admin of the list, approves your request: they get a notification and decide from the "Access approval" screen. Once approved, you are notified and the list is waiting for you in the "My friends" section. If your request is declined, you can send a new one.
Yes, a list can be co-managed. Every list has an owner, admins, and guests: a guest views the list and reserves gifts, while an admin can also add and edit gifts, invite other people, and see who reserved what. From the list access screen, the owner (or an admin) promotes someone from guest to admin. Lists you co-manage appear in the "I co-manage" section of the home screen, with a "Co-managed" badge. An admin can step back down to guest at any time, and only the owner keeps full control over the list.
From the list access screen, select the person and choose "Remove access". The owner can remove anyone; an admin can only remove guests. Two things to know: their reservations on that list are deleted at the same time, so the gifts become available again; and if you grant them access later, they come back as a guest — an admin role is never restored automatically. The share link itself does not change: that person can send a new access request, which will have to be approved again.
On a shared list, swipe a gift to reveal the "Reserve" action or use the dedicated button in gift details. Reserving helps avoid duplicates and makes coordination easier between friends.
You decide, list by list, with the "Reservation visibility" setting: Surprise list (the default) — you cannot see which gifts are reserved; Anonymous reservations — you see what is reserved, without knowing by whom; Named reservations — you see what is reserved and who reserved it. Your friends see the selected mode before they reserve, so they always know what you will find out. On a co-managed list, admins can see who reserved what so they can coordinate.
Swipe a gift to access the "Mark as purchased" action or use the dedicated button in gift details. This status helps you track progress and avoid last-minute misses.
Make sure the URL starts with http:// or https://, is complete, and points to a public page. Some shops do not allow automatic import; in that case, create the gift manually and paste the link into the gift details.
Yes. Okurio offers an "MCP" connection that lets an AI assistant manage your lists and gifts for you: create lists, add or edit gifts, import an existing list, or pull the price and image from a product link. For security, this access is off by default. You can enable it and find the connection instructions in the app: Profile → External AI assistant (MCP). The assistant only ever accesses your own lists, and you can revoke access at any time.
Check your spam or promotions folder, then retry from the app. Also confirm the email address was entered correctly. If it still does not arrive after a few minutes, contact support using the form below.
Open your profile in the app and use the account deletion action. This removes your account and associated data, and the operation is irreversible.
Use the contact form below and include your device, OS version, and clear steps to reproduce the issue. You can also send feature ideas there; we review all feedback.
Use the form below to contact the Okurio support team.
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